Refund policy

Before You Purchase

Please make sure to review your selected items carefully. Once an order is delivered, it is no longer eligible for return.

At the Time of Delivery

We recommend checking your order immediately upon arrival.

If you receive an item that is damaged, defective, or incorrect, please hand it back to the courier at the time of delivery.

If You Change Your Mind

If you decide not to keep the item upon delivery, you may return it to the courier. Shipping fees will apply in this case.

For any damaged or defective products, kindly take a clear photo and contact our support team via Instagram.

Returns cannot be accepted after the courier has left.

Exchange Policy

Submitting an Exchange Request

To begin the exchange process, please complete and submit an exchange request form.

Item Condition Requirements

Returned items must be in their original condition — unused, unworn, with all tags intact.

Review & Replacement

Once the item is received and approved after inspection, a replacement will be arranged and shipped to you.

Shipping Costs

All shipping fees related to exchanges are the customer’s responsibility.

Returns & Exchanges Fees

Returns

No shipping fees for defective, damaged, or incorrect items returned at delivery
Shipping fees apply for returns due to personal preference

Exchanges